Account and Order Inquiries
P.O. Box 610
Forestville, CA 95436
Orders and allocations will be managed exclusively through our website. To access your allocation and purchase wine, log onto “My Account” above with your user ID and password. The allocation offered to each customer is a function of customer purchase history, which is updated annually. If you would like to purchase wines in addition to your allocation, a request can be made through the “Wish List”.
Visa, Mastercard, Discover, and American Express are accepted.
**On-Site Wine Purchase Available by Appointment**
We ship winery direct to the following states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, SC, TN, TX, VA, VT, WA, WI, WV, WY. If we do not ship to your state, we apologize for the inconvenience. Please provide us with an alternate shipping address or call the winery for further assistance.
Wine deliveries must be signed for by someone 21 years of age or older, and they cannot be left without a signature. If no one is available to sign for your shipment at the time of delivery, another attempt will be made before the shipment is returned. Re-shipment or re-routing will be at the customer’s expense. We strongly recommend directing your shipment to a business address.
Priority shipments will be shipped 2–3DAY Expedited. We recommend Priority shipping to the east coast to minimize risk of wine damage. CA, NV, OR, and WA orders will ship standard ground and should arrive within 1-3 business days. Depending on ship state, all other standard orders should arrive within 2-7 days. Massachusetts is currently in process for shipping winery direct (estimated January 1st, 2015). If shipping to MA, we will be in touch regarding shipping options for the Fall Offer.
Fine wine is a perishable product and we make every effort to avoid exposing it to extreme temperatures. Respectfully, sales are final once wine has shipped.
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