Account and Order Inquiries
inquiry@radiocoteau.com

Eric Sussman
Winegrower
eric@radiocoteau.com
office: 707.823.2578
fax: 707.823.2112
P.O. Box 610
Forestville, CA 95436

* * Please note: we are presently unable to accommodate requests for onsite order pickups, visits, tours, or tastings. We appreciate your understanding and hope to offer these services at some point in the future.


PHOTOGRAPHERS:

 Anne Dowie Photography
© Anne Dowie Photography
Select Images
415.771.4883
annedowie@earthlink.net

Allen Lott Photography
© Radio-Coteau Wine Cellars, LLC
Bottle Images
415.897.0899
avlphoto@comcast.net

Jerry Dodrill Photography
© Jerry Dodrill Photography
Home Page Image
707.876.1993
photo@jerrydodrill.com


WINE CRITIC LINKS:

Burghound - Allen Meadows

International Wine Cellar - Steven Tanzer

Pinot Report - Gregory Walter

Wine Advocate - Robert Parker
 
 

Orders and allocations will be managed exclusively through our website. To access your allocation and purchase wine, log onto “My Account” at www.radiocoteau.com with your user ID and password. The allocation offered to each customer is a function of customer purchase history, which is updated annually. If you would like to purchase wines in addition to your allocation, a request can be made through the “Wish List” form that will appear at the end of the ordering process.

For your convenience, we accept Visa and Mastercard.
 
 

Radio-Coteau wines may only be shipped winery direct to the following states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, LA, MA, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, TX, VA, WA, WI, WV, WY. If we do not ship to your state, we apologize for the inconvenience. Please provide us with an alternate shipping address or call the winery for further assistance at (707) 823-2578.

Deliveries must be signed for by someone 21 years of age or older. Wine will not be left without a signature. If no one is available to sign for your shipment at the time of delivery, another attempt will be made before the shipment is returned. Re-shipment or re-routing will be at the customer’s expense. To avoid this inconvenience, we recommend directing your shipment to a business address.

Orders will be processed and scheduled for shipment within 7 days of receipt unless otherwise notified. Shipping wine is most economical for quantities of six bottles or more. You will have the opportunity to review your shipping cost and sales tax before submitting your order.

Wine will be shipped 2nd Day Air unless noted below:

All shipments to the following states will be sent ground, and should arrive within 2-3 business days: CA, NV, OR and WA.

For 3-Tier shipments to the following states, please allow 7-10 business days for delivery: CT, DC, MA, MI and NJ.

Fine wine is a perishable product and we make every effort to avoid exposing it to extreme temperatures. Wine shipments may be delayed due to weather.

*Please note: we are presently unable to accommodate requests for visits, tours, or tastings. We appreciate your understanding and hope to offer these services in the future.

 
 
Our website uses the most secure online communication technology available, including data encryption, Secure Sockets Layer (SSL) protocol, and user names, and passwords to ensure the highest level of security and privacy during your online transactions.
 
 
Radio-Coteau does not rent, sell, or share personal information about current or former clients to third parties. All personal information we collect is used only to fulfill your order.

 
© 2008 Radio-Coteau Wine Cellars, LLC Customer Service